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PRIVACY POLICY

Effective Date: April 30, 2025

Squeaky Clean NEO INC

North Olmsted, OH 44070

(216) 800-4642

At Squeaky Clean NEO INC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, request services, or communicate with us via phone, email, or SMS.

1. Information We Collect

We collect the following types of information:

Name, phone number, email address, and physical address
Appointment details and service preferences
Communication preferences, including SMS opt-in status
Website browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

Your information may be used to:

Schedule and manage cleaning appointments
Provide follow-up and customer care communications
Send appointment reminders and billing updates via SMS or email
Offer promotions or seasonal specials (only if you opt in)
Improve our website and overall customer experience

3. Sharing of Information

We do not sell, rent, or share your information for marketing purposes.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We only share information with:

Authorized service providers working on our behalf under confidentiality agreements
Legal or government agencies as required to comply with the law

4. SMS Communication Policy

If you opt in, you may receive SMS messages regarding:

Appointment confirmations and reminders
Billing notifications or updates
Follow-up and customer care communications
Promotional offers (if applicable)

Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying “STOP.” For assistance, reply “HELP” or contact us directly at (216) 800-4642.

5. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your data
Opt out of email or SMS communications at any time

6. Data Security

We take reasonable precautions to protect your personal information using technical and organizational safeguards.

7. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.

8. Contact Us

For questions about your privacy or to exercise your rights, contact us at:

Squeaky Clean NEO INC

North Olmsted, OH 44070

(216) 800-4642

text here

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Privacy policy

About us